We are seeking a motivated and relationship-driven Casino Player Development Representative to grow our player base, strengthen relationships with high-value players, and promote Deerfoot Inn & Casino’s facilities and offerings. This role combines sales and marketing, business development, VIP hosting, strategic reporting, and exceptional guest service in a fast-paced, people-first environment.

Key Responsibilities

· Develop new business relationships by identifying and introducing new guests to Deerfoot Inn & Casino

· Develop and maintain strong, long-term relationships with high-value casino players

· Actively market casino facilities, gaming products, services, and on-site amenities

· Promote casino events, promotions, and property offerings

· Host VIP events and entertain players both on-site and off-site

· Travel outside of the Calgary area as required to support player development initiatives

· Provide personalized service based on guest preferences and gaming activity

· Track player activity, engagement, and campaign performance

· Prepare weekly reports for the Casino General Manager detailing player development activities and marketing strategies

· Analyze player trends and recommend strategies to improve acquisition, retention, and revenue

· Collaborate with marketing and casino operations teams to align initiatives and goals

· Represent Deerfoot Inn & Casino with professionalism, discretion, and integrity

Qualifications & Requirements

· Proven experience in sales and marketing

· Casino and/or gaming industry experience required

· Strong customer service and relationship-management background

· Fluency in English, Hindi, and Punjabi (spoken) is required

· Valid security clearance or ability to obtain one

· ProServe certification (required)

· AML (Anti-Money Laundering) certification (required)

· Reliable personal transportation required

· Ability to work evenings, nights, weekends, and holidays as required

· Comfortable hosting VIP events and representing the brand in social and professional settings

· Strong interpersonal, communication, and reporting skills

· Guest-focused with a results-driven mindset

Remuneration & Benefits

· Compensation and benefits will be negotiated with the successful candidate, based on experience, qualifications, and performance expectations

Why Join Deerfoot Inn & Casino

· Full-time opportunity in an exciting and evolving industry

· Be part of a fun, vibrant, and energetic workplace culture

· Dynamic, fast-paced, and people-focused environment

· Performance-driven role with growth and development potential

· Opportunities for career advancement within casino marketing and leadership

Apply Today – Send Resumes to [email protected] 

If you’re looking for a career in a fun, vibrant company and thrive on building high-value guest relationships in a dynamic entertainment environment, we’d love to hear from you.